Privacy Policy

This “Privacy Policy” describes the privacy practices of FainoMedia, operated by FainoMedia. In addition, this Privacy Policy outlines your rights and choices regarding the Personal Information we collect.

1. Personal Information We Collect

We collect personal information as described below. Please note that this Privacy Policy does not apply to personal information that we process on behalf of our business clients. Our use of this personal information is governed by our agreements with those clients. If you have concerns regarding personal information that we process on behalf of a business, please review their privacy policy and direct your concerns to that business or review their privacy policy.

Information you provide to us: Personal information you provide to us through our website may include:

• Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title, and company name.
• Profile information, such as your username and password used to establish an online account with us.
• Registration information related to services or events you register for.
• Feedback or correspondence you provide when you contact us with questions, feedback, or other inquiries.
• Precise geolocation information when you authorize us to access your location.
• Transaction information, including details about payments and products or services purchased from us.
• Usage information, such as content you upload to our website or submit to us, including information related to interactive features.
• Marketing information, including your communication preferences and engagement with our communications.
• Other information not specifically listed here but used in accordance with this Privacy Policy or as disclosed at the time of collection.

Information we obtain from social media platforms: When you interact with our social media pages, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. Information you or the platforms provide to us will be treated in accordance with this Privacy Policy.

2. How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

• To operate the Service: We use your personal information to provide, operate, and improve our website, including:
  • Providing information about our products and services.
  • Establishing and maintaining your user profile.
  • Communicating with you about the Service, including announcements, updates, security alerts, and support messages.
  • Understanding your needs and interests to personalize your experience with the Service and our communications.
  • Providing support and maintenance for the Service.
  • Responding to your requests, questions, and feedback.
• For research and development: We analyze the use of the Service to improve it and develop new products and services.
• To comply with the law: We use your personal information as necessary to comply with applicable laws, lawful requests, and legal processes.
• For compliance, fraud prevention, and safety: We may use and disclose your personal information to protect rights, privacy, safety, or property, enforce terms and conditions, and investigate and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
• With your consent: In some cases, we may ask for your consent to collect, use, or share your personal information, as required by law.

3. Information We Disclose

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

• For compliance, fraud prevention, and safety: We may share your personal information for the purposes mentioned earlier in this Privacy Policy.

5. Your Choices

• Access or Update Your Information: If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.
• Opt-out of marketing communications: You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at info@FainoMedia. You may continue to receive service-related and other non-marketing emails.
• Cookies: Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Service and it may not work properly. For more information about cookies, including Google Analytics and managing them, visit their respective websites.
• Advertising choices: You can limit use of your information for interest-based advertising by:
  • Browser settings: Blocking third-party cookies in your browser settings.
  • Privacy browsers/plug-ins: Using privacy browsers or ad-blocking plug-ins that block tracking technologies.
  • Platform settings: Google offers opt-out features for interest-based advertising.
  • Ad industry tools: Opting out of interest-based ads from companies participating in industry opt-out programs like Network Advertising Initiative, Digital Advertising Alliance, or AppChoices mobile app.
• Do Not Track: Some browsers may send “Do Not Track” signals. We currently do not respond to these signals.
• Choosing not to share your personal information: If you withhold required information, we may not be able to provide the Service.

6. Security Practices

We employ organizational, technical, and physical safeguards to protect your personal information, but cannot guarantee security. Email is not secure; avoid sending sensitive information via email.

7. Children

The Service is not directed to children under 18. If a parent discovers their child provided information without consent, contact us to delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy at any time. Material changes will be communicated by updating the date or posting on the Service, and possibly via email.

Continued use of the Service after changes indicates acceptance of the updated Privacy Policy.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us at info@FainoMedia.